Shipping policy
Standard shipping is $8.95, with free standard shipping on orders over $129. All amounts on this page are in US dollars.
Delivery estimates
For the continental United States, standard delivery typically takes 2–5 business days after your order has been processed, subject to payment approval. For Alaska and Hawaii, please allow 14 business days after shipment.
These are delivery estimates rather than guaranteed arrival dates. The delivery period begins after processing or shipment as stated above; it is not a promise of delivery within that period from the moment you place your order. Business days are Monday through Friday, excluding holidays.
Where we deliver
We deliver within the United States, including Alaska and Hawaii. We do not ship internationally or to Puerto Rico, the U.S. Virgin Islands, American Samoa, Guam, or the Northern Mariana Islands. We cannot deliver to PO boxes, APO addresses, or FPO addresses.
Please enter a complete street address and check it carefully before placing your order.
Shipping charges and service availability
Standard shipping costs $8.95. Orders over $129 qualify for free standard shipping; an order of exactly $129 does not meet the stated threshold. Review the shipping charge shown at checkout before paying.
Express and 2-Day Air shipping are currently unavailable. Only available shipping services can be selected at checkout. Any applicable taxes are shown during checkout.
Order and shipment updates
We send an order confirmation after you place an order and a shipment notification when it is dispatched. Use the shipment details provided to follow its progress.
If you need help with a delivery, email support@fitflop.global with your order number and the email address used at checkout. You can also call +1 281-331-8111.